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Home > FAQs

Frequently asked questions

Access, registration and login questions How do I gain access to the data? Who can register and use the data? Do you have to be an academic? I am not based in the UK/I am in the UK for only a short period. Can I use the data? Can I use census data to research my family history? Do I have to pay to access these data or services? Which resources will I be able to access if I register? How do I register? How do I obtain a login? Why am I unable to log in to the services? When I try to register why does my organisation not appear on the list? Why do I get an ‘Unauthorised organisation’ message? Why do I get an ‘Authorisation failed’ message? Why am I asked for a memorable word? What should I do if I forget my login? Why have I not received the registration final stage email? I have received the registration final stage email but I am unable to complete my registration: why? Why am I asked to confirm my registration when I have already been using census resources?

Data usage questions Can datasets be downloaded from the internet? Are there any restrictions on the use of the data? I have downloaded some data/tables. Can I give these to my friend/colleague? I am doing some work for a commercial organisation. Can I use these data? Are there any alternative sources of census data? How do I acknowledge and cite data? Do I have to inform anyone about my results/publications/derived datasets?

Census data questions What is a longitudinal study? What is a cross-sectional study? Which countries are covered by the datasets? Which years are covered? What questions were asked in the census? How do the England and Wales, Scotland and Northern Ireland censuses differ? How are the 1991 and 2001 censuses comparable? When will the next census take place?

User support questions What is MyCensus? What user support is available? Does it matter which browser I use? How do I log off? What is Federated Access Management (Shibboleth)? Federated access management - technical information for institutions and service providers